Refund policy

Our refund policy operates on a No Return, No Exchange basis. We aim to provide you with a smooth and satisfying shopping experience, so please ensure you review all product details carefully before completing your purchase. Due to the nature of our products, we are unable to accept returns or exchanges for any items bought through our online store. If you receive a damaged or defective item, kindly reach out to us within 7 days of receiving your order at fgcustomerservice2025@gmail.com, including clear photos of the damaged item along with your order details. A replacement will be arranged, subject to stock availability. Please note that after the 7-day period, we will not be able to accommodate any claims regarding damaged items.